FAQ’S / T&C’S
TABLE BOOKING
FAQ’S:
WHAT IS THE £50 DEPOSIT FOR?
This secures your booking & table, and goes towards your minimum spend payment.
WHAT’S THE MINIMUM SPEND, AND HOW DO I PAY IT?
We do not charge for tables, they work on a minimum spend basis and they range in price depending on the size and location of the table that you have chosen. Deposits are deducted from the minimum spend, for example if you have chosen a £300 table, it is a £50 deposit and £250 to pay on arrival – and the full £300 goes towards drinks for the group.
WHAT IF THERE ARE ADDITIONAL PEOPLE IN OUR GROUP?
They may be asked to pay the guest list price for entry. Our tables have a minimum and maximum number of guests and should the number of people in your group exceed the max number of seats available for your booked area then not all members of the party will be admitted.
DO I HAVE TO PRE-ORDER BOTTLES?
You don’t have to, but it does make life easier for you and your group! Send us an email with your choices, we’ll add it to your booking and your drinks will be brought straight to your table once you’ve paid & been seated at your VIP table. What about mixers? They’re all included with your bottles!
I’M CELEBRATING! WHAT CAN YOU DO TO MAKE SURE MY NIGHT IS SPECIAL?
With any Birthday booking we can decorate your table & bring out your bottles with a sparkler parade. Please get in touch with us! We’ll always do what we can to honour requests & make your night as special as possible.
CAN YOU MAKE BESPOKE PACKAGES IF WE HAVE A BUDGET?
Yes we can! Email our sales team with booking info & budget details and we can tailor bespoke packages for you
TABLE BOOKING
TERMS & CONDITIONS:
1. All table bookings must arrive before 11.30pm
2. Tables failing to arrive before midnight will lose pre paid amount and the table (or tables) can be re sold to customers on the waiting list.
3. Table reservations work on a minimum spend basis and range in price depending on the size and location of the table that you have chosen – the minimum spend must be paid on arrival. Deposits are deducted from the spend, for example if you have chosen a £300 table, it is a £50 deposit and £250 to pay between the group on arrival. Your minimum spend is to be used on a package or from the Champagne, Wine and Spirits by the Bottle Menu – complimentary mixers are served with each bottle of Spirit.
4. Table bookings do not guarantee entry, management & door staff do reserve the right to refuse entry on the night and to avoid argument and offence, no reason has to be given.
5. Our tables have a minimum and maximum number of guests. Please see table seating guide and should the number of people in your group exceed the maximum number of seats available for the area booked then not all members of the party will be admitted, we ask that you make sure all guests are aware of this in advance.
6. Table bookings must identify themselves to a member of security on arrival at the entrance. The security staff will introduce guests to a hostess who will direct guests to their table inside the club.
7. Dress code, our usual dress code applies – Dress to impress. No fancy dress, sportswear, baseball caps/snapbacks, man bags & chains. We do allow jeans and trainers but they must be smart, we do ask that you make an effort please.
8. If you are deemed heavily intoxicated prior to arrival you may not be admitted to the venue.
9. Over 18’s only / you will be asked for ID prior to entry – forms of Identification include a valid & in date Passport, Driving Licence or Pass Card
10. We operate a 100% search policy
11. Cancellations: If you do need to cancel, we require at least 48 hours notice for all groups of 20 or less. Without this notice, deposits will be retained. For group bookings of 20 and over or private hire/parties, please note that deposits are non-refundable and will be retained unless 7 days notice is given.
12. Any refunds can take up to 10 working days to be refunded.
